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FAQ

What is it about?

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Who can benefit from this discount?

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What is included in this discount?

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What do I need to do to get this discount?

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Do I have to take out a new fixed internet subscription to benefit from this discount?

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When can I start taking advantage of this discount?

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How long will this discount be available?

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I am a recipient of the cost-of-living allowance for the year 2023 but I have not received the letter with the Connectivity Voucher. What should I do?

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I am a beneficiary of the cost-of-living allowance for the year 2023, but my internet operator is not on the list of partner operators.

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I still have questions. What should I do?

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voucher@smc.etat.lu